Platform Settings
Platform Settings (Configuration → Settings) holds the options that affect the whole installation, grouped into four tabs.
The problem it solves
Global options used to be scattered over several pages. Now there is one place, and each tab saves only its own options, so a change in one cannot accidentally alter another.
General
This tab points you to the pages that hold the options:
- Name, logo, colours and fonts → Site Settings
- Pages, footer and navbar → Public Pages, Custom Pages and Site Settings
Registration
| Setting | What it does |
|---|---|
| Open sign-up | Turn it off to stop new people registering. This also blocks brand-new Google sign-ups. People who already have an account keep working, and the Register link disappears from the login page. Use it for a private launch or when you are full. |
| Require email confirmation | Turn it off to let people in before they confirm their email. Leave it on unless you have a reason, because confirmed emails make password resets and billing emails safer. |
- Free trial length is set on each plan, under Plans.
- Workspaces are no longer a global setting. Each plan has its own Workspaces limit, the number an Admin can create under that one subscription.
Sign-in
Sign in with Google lets people use the Google account they already have. The tab shows whether it is on and links to Google Auth Settings to set it up.
Modules
Switch off the parts of the product you do not sell, such as Social Media or Lead Finder. A module that is off:
- disappears from every workspace's menus and search, and its pages answer "not found";
- is left out of the plan editor and the public pricing table;
- is not offered as an automation trigger or step;
- stops its scheduled work (campaigns, social posts, store syncs, lead searches) and ignores webhooks from outside, which are still accepted so the sender does not retry.
Nothing is deleted. Switch the module back on and everything returns as it was. Turning one off asks you to confirm first.
Advanced
A short list of numbers you may tune. Anything outside the allowed range is refused, so a typo cannot break the site.
| Setting | What it does | Allowed |
|---|---|---|
| Allow SMS gateways that only offer http | Custom SMS gateways must use https unless you allow http here (many local gateways have no TLS). Addresses inside a private network are always refused. | 0 (no) or 1 (yes) |
| Session lifetime (minutes) | How long someone stays signed in while idle. | 5 to 43,200 |
| Default timezone | Used for dates when a workspace has not chosen its own. | A valid timezone |
| API requests per minute, per address | Cap on the public API from one IP address (default 300). | 10 to 10,000 |
| API requests per minute, per token | Cap on the public API for one API token (default 60). | 5 to 10,000 |
| Keep the audit log for (days) | Older entries are deleted each day. 0 keeps them forever. | 0 to 3,650 |
| Largest knowledge-base upload (MB) | Biggest file a client may upload (default 20). Your server's own PHP limit still applies on top. | 1 to 200 |
Only staff with Manage AI, storage and sign-in settings can open this page.
Common questions
I raised the upload limit but large files still fail. Your hosting's PHP limits (upload_max_filesize, post_max_size) apply too. Ask your host to raise them.
I turned off open sign-up but people can still register with Google. It blocks new Google sign-ups too. Existing accounts can still sign in.