Currencies
Currencies is the list of money types your plans can be priced in, such as US dollars, euros or Bangladeshi taka. Open it from Clients & Billing → Currencies.
The problem it solves
If customers in different countries pay in their own money, you will earn in several currencies. You need to price plans in each one, show prices the way people expect ($10 or 10 €), and still get one total on your dashboard. This page does all three.
How it works
- Customers are always charged in the plan's own currency. Nothing is converted at checkout.
- The exchange rate is only used to turn a mix of currencies into one rough total, on your Owner Dashboard.
- One currency is the default. It is worth exactly 1, and every other rate is "how many of this currency equal one of the default".
Threadline starts with USD, EUR, GBP, INR, BDT and AED.
The list
Each row shows the code and name, how a price looks (an example), the rate per 1 of the default currency, and the status (Default, Enabled or Disabled).
Add or edit a currency
Click Add currency, or Edit in a row's menu.
| Field | What to enter |
|---|---|
| Code | The 3-letter code, for example USD. It cannot be changed after the currency exists. |
| Symbol | For example $. |
| Decimals | How many digits after the point (0 to 4). Most use 2. Some, like Japanese yen, use 0. |
| Name | For example "US Dollar". |
| Symbol goes | Before or after the number. |
| Exchange rate | How many of this currency equal one of the default. The default currency is fixed at 1. |
| Enabled | Switch off to stop using it for new prices. |
Other actions
- Make default — makes this currency the one your dashboard totals are shown in. There is only ever one default.
- Delete — only possible when the currency is not the default and no plan price uses it.
Common questions
Do I have to update rates? Only if you want accurate dashboard totals. Rates never change what a customer pays.
Why can I not delete a currency? It is the default, or a plan still has a price in it.
Where do I choose the currency for a plan? On the plan's price row. The list there comes from this page.