Changelog

The same notes are inside the app under System → What's new, with the installed version marked.

v1.0.1 — 2026-11-13

New

• Measure your own ads: add your Meta Pixel with the Conversions API and Google Analytics under Integrations → Ads & analytics. Sign-ups, Contact Us messages, checkouts and first payments (with their amount) are reported from the browser and from your server, so ad blockers do not hide them and Meta counts each once. The tags load on your public website and sign-up pages only, never inside a workspace or for your staff, and an optional cookie banner asks visitors first.

Improved

• A live sitemap at /sitemap.xml with every public page in each of your languages, your custom pages and the user guide, always up to date; /robots.txt now points search engines to it. Nothing to generate by hand any more. A robots.txt or sitemap.xml you wrote yourself is kept and used.

Fixed

• The installer no longer stops with "Invalid default value for 'started_at'" on older MySQL and MariaDB servers (common on shared hosting). Fresh installs now work without asking your host to change any database setting; existing installs are not affected.

v1.0.0 — First release

Everything in the first public release, by area.

Channels

• WhatsApp (Meta's Cloud API, including numbers also used in the WhatsApp Business app), Instagram, Messenger, Telegram, a website chat widget, SMS through 14 providers or any SMS company with an HTTP API, email through the business's own mail server, and WeChat Official Accounts, all in one Inbox.
• One-click connection for WhatsApp, Instagram and Messenger through your own shared Meta app. See Meta App & One-click Connect.
• Website chat: one line to embed, limited to the business's own websites, protected from spam (with optional Cloudflare Turnstile), signed visitor identity to recognise a customer across devices, and a script name of your choosing.
• Real buttons and lists on WhatsApp, Telegram, Messenger, Instagram and the website chat; voice notes turned into text; business hours per channel.

AI and knowledge

• The AI answers only from the business's own knowledge: PDF, Word, text and Markdown files, pasted text, questions and answers, web pages, a whole website from its sitemap, photos and table imports. When it does not know, it says so and hands the conversation to a person.
• OpenAI, Anthropic, Google Gemini and OpenRouter, plus any OpenAI-compatible provider (Groq, DeepSeek, Mistral, xAI, a local Ollama). Each plan decides whether the AI runs on your keys or the workspace brings its own. See AI Provider Setup.
• Assistants with their own tone and instructions per channel, a Playground to test answers, Answer review to see and fix where an answer came from, and Ask your data for questions about a workspace's own numbers.

Inbox and team

• List and board views, filters, statuses, snooze, labels, notes with @mentions, saved replies, AI-drafted replies, blocking a contact, and a hand-over to a person with the reason recorded.
• Agents, custom roles, access limited to some channels, automatic assignment, waiting-time alerts, notifications in the bell, by push and by email, and a weekly summary.
• Workspaces: one login can run several businesses, each with its own channels, team and data.

Grow and sell

• Broadcast campaigns on WhatsApp, SMS and email with audiences, scheduling, warm-up and delivery reports; WhatsApp templates, product messages from a Meta catalog, and WhatsApp Flows.
• WhatsApp links and QR codes that show where each customer came from, Comment to DM on Instagram and Facebook, ad attribution for Click-to-WhatsApp, Messenger and Instagram ads, Meta Lead Ads, lead forms in the chat, and Lead Finder for local businesses.
• A deals pipeline with stages and forecast; contacts with consent, tags, custom fields, segments, import and export (by phone number on WhatsApp or SMS, or by email address on an email channel); one-way HubSpot sync.
• Automations on a visual canvas, with triggers, questions, branches, AI drafting, test runs and run history; auto replies for welcomes, keywords and out-of-hours.
• Appointment booking in the chat, with a calendar, reminders with Confirm, Cancel and Reschedule buttons, Google Calendar sync, and Google Meet or Zoom links.
• Online stores: Shopify, WooCommerce, BigCommerce and Easy Digital Downloads orders beside the conversation, every parcel's tracking, an order update ready to send in the customer's language, product sharing, abandoned cart recovery, and an AI that answers price, stock and order questions.
• Social media: write once and publish to Facebook Pages, Instagram, LinkedIn, TikTok and X, with previews, scheduling, pictures and videos.
• Reports for the Inbox, campaigns, automations, ads and AI usage and cost, with CSV export; a REST API with access tokens, and signed webhooks for 13 events with an example of each message and a test button.

Owner area: run your platform

• A dashboard with MRR, revenue, churn and a setup checklist. See Owner Dashboard.
• Clients you can add, suspend, restore and log in as; AI usage by client; support tickets. See Clients & Login-as, AI Usage and Support Tickets.
• Staff roles with permissions, an audit log, and switching whole modules on or off. See Roles, Staff & Audit Log and Platform Settings.

Plans and payments

• Free and paid plans, monthly and yearly, with trials, 19 limits, 21 feature switches, a description and a "Most popular" mark. See Subscription Plans.
• Stripe, PayPal, Razorpay, Paystack, Mollie, Mercado Pago, Cashfree, Paddle, Tap, Xendit and manual payments, with currencies, tax rates, coupons, invoices and refunds. See Payment Gateways.

Your website and brand

• A homepage, a pricing page with a full plan comparison, About, Contact (a form plus your own WhatsApp, phone, Telegram, Messenger and Instagram chat links), Privacy and Terms, custom pages, and an editable navbar and footer, all in each language; or switch the public website off. See Public Pages.
• Your name, logo, colours and domain everywhere, 19 editable emails sent through SMTP, Resend or Amazon SES, and an installable app with push notifications under your name and icon. See Site Settings and Mail & Email Templates.
• English, Arabic, Spanish and Bengali included, with right-to-left support; add any language, edit any line, import and export, and translate what is missing with AI. See Languages.

Installation and maintenance

• Shared hosting with a browser installer, or a VPS with Docker, Dokploy, aaPanel, CloudPanel, cPanel, Plesk or plain Ubuntu. See Installation.
• Updates from the browser or the command line, with a backup first and a check afterwards that every part runs the new version; backups and restore, maintenance mode, server migration, a queue monitor and cron health. See Updating and Maintenance.
• This Platform & Setup guide for you, and a user guide for your customers that carries your brand, linked from every settings page and setup dialog. Third-party software is listed in Credits & Licences.