Pricing

Simple, transparent pricing

Pick the plan that fits your business. You can change plans later.

Free

$0forever

Try the AI on one channel, free.

Start free

Conversations / month
Unlimited
Contacts
250
Channels
1
Team members
1
Knowledge bases
Unlimited

Growth

Most popular

$49/month

Everything a growing support team needs.

Get started

Conversations / month
Unlimited
Contacts
5,000
Channels
3
Team members
5
Knowledge bases
Unlimited

Business

$99/month

Every feature, with no limits.

Get started

Conversations / month
Unlimited
Contacts
Unlimited
Channels
Unlimited
Team members
Unlimited
Knowledge bases
Unlimited

Compare all features

FeatureFree

$0forever

Start free

Growth

$49/month

Get started

Business

$99/month

Get started

Usage
Channels13Unlimited
Team members15Unlimited
Knowledge basesUnlimitedUnlimitedUnlimited
Contacts2505,000Unlimited
AutomationsNot includedUnlimitedUnlimited
Conversations / monthUnlimitedUnlimitedUnlimited
Lead credits per monthNot includedNot includedUnlimited
AssistantsUnlimitedUnlimitedUnlimited
WhatsApp templatesUnlimitedUnlimitedUnlimited
Campaigns per monthNot includedUnlimitedUnlimited
SMS per monthNot includedNot includedUnlimited
Emails per monthNot includedNot includedUnlimited
Social accountsNot includedNot includedUnlimited
Social posts per monthNot includedNot includedUnlimited
Booking calendarsNot includedNot includedUnlimited
Data questions per monthNot includedNot includedUnlimited
WorkspacesUnlimitedUnlimited10
Media storage (MB)UnlimitedUnlimitedUnlimited
AI usage per monthUnlimitedUnlimitedUnlimited
AI repliesIncludedIncludedIncluded
Channels
WhatsAppIncludedIncludedIncluded
TelegramNot includedIncludedIncluded
InstagramNot includedNot includedIncluded
MessengerNot includedNot includedIncluded
WeChatNot includedNot includedIncluded
SMSNot includedNot includedIncluded
EmailNot includedNot includedIncluded
Website WidgetNot includedIncludedIncluded
Marketing
BroadcastNot includedIncludedIncluded
Lead FormsNot includedIncludedIncluded
Social MediaNot includedNot includedIncluded
AutomationNot includedIncludedIncluded
Appointment bookingNot includedNot includedIncluded
Sales and data
Multi-Table ImportNot includedNot includedIncluded
DealsNot includedNot includedIncluded
Lead FinderNot includedNot includedIncluded
E-commerceNot includedNot includedIncluded
CRM sync (HubSpot)Not includedNot includedIncluded
Ask your dataNot includedNot includedIncluded
Developers
WebhooksNot includedNot includedIncluded
API accessNot includedNot includedIncluded
FAQ

Questions we get all the time

Yes. You can start on the free plan with no credit card, and upgrade whenever you need more channels, agents or conversations.

Paid plans with a trial let you use every feature of that plan free for the trial period. You're only charged when the trial ends, and you can cancel before then at no cost.

Yes. Upgrade, switch or cancel from Settings → Billing. If you cancel, you keep everything in your plan until the end of the period you have already paid for.

WhatsApp, Telegram, Instagram and Messenger, SMS and email, plus a chat widget for your own website.

Every question is matched against your own documents, URLs, images or data first, and the AI answers only from what it finds. If your content doesn't cover it, the conversation goes to a person instead of the AI guessing.

Yes. Anyone on your team can take over any conversation at any time, and the AI hands off automatically whenever it isn't confident in an answer.

Connect a Website channel, copy the embed snippet Threadline gives you, and paste it before the closing </body> tag of your site. The chat bubble appears straight away.

Yes. Your documents, conversations and contacts are kept separate from every other business, and they're never used to train anyone else's AI.

No. Connecting a channel and uploading documents is all done from your dashboard. The only code is one line to paste if you want the website widget.