Pick the plan that fits your business. You can change plans later.
$0forever
Try the AI on one channel, free.
Start free$49/month
Everything a growing support team needs.
Get started$99/month
Every feature, with no limits.
Get started| Feature | Free $0forever Start free | Growth $49/month Get started | Business $99/month Get started |
|---|---|---|---|
| Usage | |||
| Channels | 1 | 3 | Unlimited |
| Team members | 1 | 5 | Unlimited |
| Knowledge bases | Unlimited | Unlimited | Unlimited |
| Contacts | 250 | 5,000 | Unlimited |
| Automations | Not included | Unlimited | Unlimited |
| Conversations / month | Unlimited | Unlimited | Unlimited |
| Lead credits per month | Not included | Not included | Unlimited |
| Assistants | Unlimited | Unlimited | Unlimited |
| WhatsApp templates | Unlimited | Unlimited | Unlimited |
| Campaigns per month | Not included | Unlimited | Unlimited |
| SMS per month | Not included | Not included | Unlimited |
| Emails per month | Not included | Not included | Unlimited |
| Social accounts | Not included | Not included | Unlimited |
| Social posts per month | Not included | Not included | Unlimited |
| Booking calendars | Not included | Not included | Unlimited |
| Data questions per month | Not included | Not included | Unlimited |
| Workspaces | Unlimited | Unlimited | 10 |
| Media storage (MB) | Unlimited | Unlimited | Unlimited |
| AI usage per month | Unlimited | Unlimited | Unlimited |
| AI replies | Included | Included | Included |
| Channels | |||
| Included | Included | Included | |
| Telegram | Not included | Included | Included |
| Not included | Not included | Included | |
| Messenger | Not included | Not included | Included |
| Not included | Not included | Included | |
| SMS | Not included | Not included | Included |
| Not included | Not included | Included | |
| Website Widget | Not included | Included | Included |
| Marketing | |||
| Broadcast | Not included | Included | Included |
| Lead Forms | Not included | Included | Included |
| Social Media | Not included | Not included | Included |
| Automation | Not included | Included | Included |
| Appointment booking | Not included | Not included | Included |
| Sales and data | |||
| Multi-Table Import | Not included | Not included | Included |
| Deals | Not included | Not included | Included |
| Lead Finder | Not included | Not included | Included |
| E-commerce | Not included | Not included | Included |
| CRM sync (HubSpot) | Not included | Not included | Included |
| Ask your data | Not included | Not included | Included |
| Developers | |||
| Webhooks | Not included | Not included | Included |
| API access | Not included | Not included | Included |
Yes. You can start on the free plan with no credit card, and upgrade whenever you need more channels, agents or conversations.
Paid plans with a trial let you use every feature of that plan free for the trial period. You're only charged when the trial ends, and you can cancel before then at no cost.
Yes. Upgrade, switch or cancel from Settings → Billing. If you cancel, you keep everything in your plan until the end of the period you have already paid for.
WhatsApp, Telegram, Instagram and Messenger, SMS and email, plus a chat widget for your own website.
Every question is matched against your own documents, URLs, images or data first, and the AI answers only from what it finds. If your content doesn't cover it, the conversation goes to a person instead of the AI guessing.
Yes. Anyone on your team can take over any conversation at any time, and the AI hands off automatically whenever it isn't confident in an answer.
Connect a Website channel, copy the embed snippet Threadline gives you, and paste it before the closing </body> tag of your site. The chat bubble appears straight away.
Yes. Your documents, conversations and contacts are kept separate from every other business, and they're never used to train anyone else's AI.
No. Connecting a channel and uploading documents is all done from your dashboard. The only code is one line to paste if you want the website widget.